Sunday, August 19, 2007

Users Continue To Gripe about Skype

Although access has now been restored, Skype engineers are still coming to grips with the outage that knocked the VoIP Relevant Products/Services telephone service offline this week. In a Friday status announcement time-stamped 1100 GMT, Skype's Villu Arak said: "An encouraging number of users can now use Skype once again. We know we're not out of the woods yet, but we are in better shape now than we were yesterday."

A day later, the post on Skype's home page, said: "Take a deep breath. Skype is back to normal." The Saturday 1100 GMT post said that on Monday the company will provide a more detailed explanation of what happened. "Until then," Skype told users, "we'd like to apologize and thank you. Precisely in that order," adding that they know "how difficult and frustrating the past two days have been."

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